[Important Notice] Update on N-coin Removal Policy for Inactive Accounts

Hello Agents, We would like to clarify our recent announcement regarding the removal of unused N-coins from inactive accounts. After careful reconsideration and listening to your feedback, we have decided not to proceed with removing N-coins from inactive accounts. We sincerely apologize for the con

[Important Notice] Inactive Account N-Coin Removal

Hello Agents, To continue providing a smooth and enjoyable gaming experience for all, we will soon begin a system update to manage long-inactive accounts. As part of this update, unused N-Coins from inactive accounts will be removed. As stated in our Terms of Service under Paid Services, in-game cur

[Pre-Notice] Changes to Skill Tickets Due to Skill System Renewal

Greetings Agents, The first phase of the Skill System Renewal is scheduled to be implemented on July 9, 2025. In line with this update, the sale and acquisition of Skill Tickets will be fully discontinued. Additionally, any Skill Tickets currently in your possession will be changed to unusable items

[Resolved] Known Issue Notice - April 30th

Hello Agents, We would like to inform you of a recent issue where Steam purchases were not properly reflected in-game. This issue has now been resolved, and purchases made through Steam should now be processed correctly. We have also successfully resolved the issue for players who were affected, and

Pre-notice: Applied changes on April 2nd, 2025

Greetings Agents, We would like to inform you in advance about adjustments and improvements coming in the April 2nd, 2025 update. ■ Reward Adjustments in Break Challenge SEASON 1 - Schedule: During maintenance on April 2, 2025 - Details:Some rewards from SEASON 1 Dungeon will be removed.※ The remove

[Updated] Known Issue Notice - March 19th

Hello Agents, We would like to inform you of the following issues that occurred after the March 19th patch update, which we are currently working on: Missing Forum Photos - Some uploaded photos in the Forums have gone missing after the recent website update. Our team is actively investigating this a

Website Accessible Notice

Hello Agents, Thank you for your patience during this extended maintenance. We are pleased to announce that the early download for the March 19th patch is now available! You can download the game client ahead of the server opening to ensure you are ready to jump into the action as soon as the server

Pre-Notice: Pet Food Item Adjustments following Pet Stamina Removal

Greetings Agents, We would like to inform you in advance about the change regarding Pet Food items, which will no longer be consumable following the removal of the Pet Stamina feature during the regular maintenance on April 16th. Please refer to the following details: ■ Notice: Pet Food Item Adjustm

Client Patch Notice – March 6

Hello Agents, We would like to inform you that a client patch has been deployed to fix the missing Bounty Hunter costume for the Wildhüter team in the Costume Book. We apologize for any inconvenience this may have caused. To apply the fix, please update your launcher by re-log into the game. Thank y

[Developer Letter] Upcoming Updates in 2025

Pre-notice: Character Skin Window Improvement

Greetings Agents, We would like to inform you in advance about the optimization schedule of [Character Skin Window and Closet] during the maintenance on February 19, 2025 (UTC). Please refer to the following details: ■ Character Skin Window - Schedule: During maintenance on February 19th, 2025 UTC -

Known Issue Notice - February 6th [Updated]

Hello Agents, We would like to inform you of a known issue where the Netherworld Accessory is missing from the Unique Accessory Box in the Noble Serenade Accumulative Purchase Rewards. Our team is actively working on a fix, and we will resolve this as soon as possible. If you have received the Uniqu