Pre-Notice: Pet Food Item Adjustments following Pet Stamina Removal N

Greetings Agents, We would like to inform you in advance about the change regarding Pet Food items, which will no longer be consumable following the removal of the Pet Stamina feature during the regular maintenance on April 16th. Please refer to the following details: ■ Notice: Pet Food Item Adjustm

Client Patch Notice – March 6

Hello Agents, We would like to inform you that a client patch has been deployed to fix the missing Bounty Hunter costume for the Wildhüter team in the Costume Book. We apologize for any inconvenience this may have caused. To apply the fix, please update your launcher by re-log into the game. Thank y

[Developer Letter] Upcoming Updates in 2025

Pre-notice: Character Skin Window Improvement

Greetings Agents, We would like to inform you in advance about the optimization schedule of [Character Skin Window and Closet] during the maintenance on February 19, 2025 (UTC). Please refer to the following details: ■ Character Skin Window - Schedule: During maintenance on February 19th, 2025 UTC -

Known Issue Notice - February 6th [Updated]

Hello Agents, We would like to inform you of a known issue where the Netherworld Accessory is missing from the Unique Accessory Box in the Noble Serenade Accumulative Purchase Rewards. Our team is actively working on a fix, and we will resolve this as soon as possible. If you have received the Uniqu

Customer Support Delay During Lunar New Year Holiday

Hello Agents, Please be informed that inquiries submitted in early February may experience delays as our customer support team observes the Lunar New Year holiday (January 25 to February 2). We apologize for any inconvenience this may cause and appreciate your understanding and patience during this

A Letter from Kang PD - Lunar New Year!

A Letter from Kang PD - Lunar New Year!

Client Patch Notice – January 16

Hello Agents, We would like to inform you that a client patch has been deployed to fix an issue where the in-game N-coin Charge button was redirecting users to another Closers server. We sincerely apologize for any frustration or confusion this may have caused. The issue should be fully resolved wit

Known Issue Notice - January 16

Hello Agents, We would like to inform you of a known issue with the Visual Slot 18-set Package and the Inventory Slot Expansion Package in the shop. The sale of these visual slot packages was scheduled for removal during the January 15th maintenance. Unfortunately, they were not removed as intended

Known Issue Notice – January 2

Hello Agents, We would like to inform you of a known issue with the Unlucky Chaser Washing Machine. It has come to our attention that the Unlucky Chaser Washing Machine by Harpry character is unavailable, and Unlucky Chaser's Costume Book is not displayed normally. To resolve this, we will have a te

Pre-Notice: Discontinuation of Sales for Certain Items on January 15 (Wed)

Hello Agents, We would like to inform you in advance about Vulture Secret Shop and certain items in the Union Store will no longer be available for purchase following the scheduled maintenance on Wednesday, January 15th. Please check the following information for more details. ■ Discontinuation of S

Pre-Notice: Character’s Temporary Storage Removal Reminder

Hello Agents, We would like to inform you in advance about the removal schedule of [Character’s Temporary Storage] scheduled on January 2, 2025 maintenance. Please check the following information for more details. ■ Character’s Temporary Storage Removal - Schedule: During the maintenance on January