Q&amp;A with the Closers World Devs!Hello Agents!You can get your burning questions answered by the Closers World Development team themselves!You may reach the Closers World devs by posting in the #dev-q-and-a channel on Discord with any questions, comments, or recommendations you may have.Don’t miss this chance, and please remember to keep it constructive and clear. Comments that aren’t relevant to the topic at hand or that contain insults of any kind ought to be removed.<figure class="table"><table><tbody><tr><td>How to Submit Your EntryJoin in the official Closers World Discord server:<a href="https://discord.gg/UkDuWZzByb"><img src="https://image.closersonline.com/wp-content/uploads/2021/07/Discord_Banner-2.png" alt=""></a>Then post your questions, feedback, or suggestions for the Closers World Developers, in the #dev-q-and-a channel.&nbsp;Tips/Reminders:<ul><li>To clearly identify your entries, please list the topic followed by its associated details.</li><li>If possible, we would greatly appreciate it if you could include bullet points and images, if they are available.</li><li>&nbsp;Example:<ul><li>Topic: Costume Inquiry</li><li>Details: Are there any plans to re-release the Spring Fairy costumes in the future?</li></ul></li></ul>&nbsp;We will collect this data starting February 17, 2023, until February 23, 2023, at 8:00 AM UTC.In March 2023, the list of entries&nbsp;and Developers’ responses, along with the first roadmap video of the year, will be published on the official Closers website.</td></tr></tbody></table></figure>But please keep in mind that you are always welcome to give your feedback and suggestions to Customer Support via <a href="mailto:support@closersonline.com">support@closersonline.com</a> or <a href="https://www.closersonline.com/support/qna">https://www.closersonline.com/support/qna</a> if you miss to submit your contribution.We always appreciative the countless submissions we have received during our past Dev Q&amp;As, and we appreciate your unwavering support!

Q&A with the Closers World Devs!

Greetings Agents,We will perform maintenance on the Closers World server according to the following schedule, based on your time zone:<ul><li>UTC: February 22, 2023 at 7:00 AM – 10:00 AM UTC</li><li>PST: February 21, 2023 at 11:00 PM – February 22, 2023 at 2:00 AM PST</li><li>GMT+7: February 22, 2023 at 2:00 PM – 5:00 PM GMT +7</li></ul>Please log out of the game before maintenance begins. During this period, you will not be able to access the game, and the website may not function properly.To stay up to date with news and other information, please visit our website or follow us on social media.<ul><li><a href="https://www.facebook.com/ClosersGame">Official Closers Facebook Fanpage</a></li><li><a href="https://twitter.com/ClosersGame">Official Closers Twitter Page</a></li><li><a href="http://discord.gg/UkDuWZzByb">Official Closers Discord Server</a></li><li><a href="https://www.youtube.com/channel/UCSKUaz4gOXhj8160Xjbeb-g/featured">Official Closers YouTube Channel</a></li></ul>We appreciate your patience and understanding!If you have any concerns or bug reports, you may contact us at: <a href="www.closersonline.com/support/qna/">www.closersonline.com/support/qna/</a>Or, email us at: <a href="mailto:support@closersonline.com">support@closersonline.com</a>

Scheduled Server Maintenance – February 22nd

Hello Agents,It has come to our attention some issues related to the dungeons. Please read the following topics below for details:Disconnection after using Ultimate SkillWe’ve received reports that after using a character’s Ultimate skill, players are being kicked out of the game (with the message “Connection to game server lost.”).At this time, we have observed that this occurs intermittently. As we do our investigation, any information you can provide, specifically the log files, will be greatly appreciated.Please provide the following information if you have recently experienced a connection loss while using the ultimate ability:<ul><li>Your “.log” file located in your CLOSERS/Log folder. Kindly provide the log file with the time of disconnection was recorded.</li><li>Name of the dungeon were you got disconnected</li></ul>Please forward this information to Support or <a href="mailto:support@closersonline.com">support@closersonline.com</a> once you’ve finished gathering these needed data.Invisible Astaroth BugIt has been reported that Astaroth is not spawning or is invisible by the time it should appear to have been defeated. Also, we have observed that it doesn’t occur everytime. We continue to investigate this situation and appreciate your patience.Meanwhile, please provide the following information if you have found that Astaroth is currently not spawning or is invisible during your dungeon run:<ul><li>A full screenshot or video of that you encountered this bug during your dungeon run. <ul><li>The ‘/time’ or the time and date, as well as your character’s name should be clearly seen.</li></ul></li><li>Your “.log” file located in your CLOSERS/Log folder. Kindly provide the log file with the time that you encountered this bug.</li></ul>Please forward this information to Support&nbsp;or <a href="mailto:support@closersonline.com">support@closersonline.com</a> once you’ve finished gathering these needed data.If there are any updates, we will post them on the official website as soon as they become available.Thank you for your cooperation and please do not hesitate to discuss with us for any other concerns.

Dungeon Issues Update

News

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