Good day Agents! &nbsp; We received several reports about a Xigncode Error when trying to access the game and players will be stuck at a certain percentage from the loading screen. We appreciate all of your reports, we are currently looking for a way to fix this as soon as possible. &nbsp; Thank you and we hope for your understanding everyone! &nbsp;<img src="https://image.closersonline.com/wp-content/uploads/2020/12/Xigncode-Error-1.jpg" alt=""><figure class="image"><img src="https://image.closersonline.com/public/upload/files/Xigncode-Error-2-1-e746.jpg"></figure>&nbsp;Update<ul><li>We will be having a hotfix maintenance to resolve this issue. For updates, please visit this link: <a href="https://www.closersonline.com/news/dec-31-hotfix-server-maintenance-85">Dec 31 Hotfix Maintenance</a></li></ul>

Xigncode Error

Hello Agents, We will be having a hotfix maintenance on December 31st to resolve the Xigncode error that players are experiencing when launching the game with the following schedule:<ul><li>UTC: December 31, 2020 at 01:30 ~ 03:30</li><li>PST: December 30, 2020 at 17:30 ~ 19:30</li></ul> Thank you for your patience and understanding.Update<ul><li>As of December 31 at 3:00 UTC (Dec 30 at 19:00 PST), the server is now open. You may now log-in to the game. Compensation due to this issue is under discussion. Please keep an eye on this site for further updates. Thank you for your patience.</li><li>We will be sending the following items as compensation for the Xigncode issue: – Elite Status (3-day) x1 – Gardening Voucher (3-day) x1 – Maid Service Voucher (3-day) x1 – Sector Pass Selectable Box x3<ul><li>These items will be sent once per account via Mailbox to the character who first logged-in after the maintenance on Jan 6th UTC. The compensation will be provided until Jan 20th UTC.</li></ul></li><li>Update as of Jan 6th, the obtained period for this compensation was changed to January 6th to 13th. The box can be kept to the main for 30 days.</li></ul>

Dec 31 Hotfix Server Maintenance

<figure class="image"><img src="https://image.closersonline.com/public/upload/files/201217_social-basic_2021-d57c.jpg"></figure>&nbsp;It’s time to say goodbye to 2020 and to welcome 2021!We would love to see reaching more heights with our agents this year.On this beautiful occasion, we wish you an extravagant happy New Year!Cheers from Naddic Team&nbsp;

Happy New Year!

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