Good day Agents! We received your reports about the “IP is wrong” error message when logging into the website. We humbly request for your Public IP Address via Support Mail. This will truly help us with the issue!&nbsp;<img src="https://image.closersonline.com/public/upload/files/IPisWrong-3b9f.png">&nbsp;You may send this through email support.support@closersonline.comUpdate:<ul><li>After the security update, please know that the “IP is wrong” notice occurs to some users who try to log-in to the Closers website. This notice usually appears when you are logging in from a Blocked region. Please see “<a href="https://www.closersonline.com/support/faq">Where can I play Closers?</a>“ article.</li><li>However, if you are receiving this error and you are not logging-in from a restricted region, please contact us via CS support email and provide us your IP address. We will review it further and discuss what caused this to appear on the account. Send a CS email to www.closersonline.com/support/qna/ or Email us at support@closersonline.com.</li></ul>Thank you and we hope for your cooperation everyone!

IP is Wrong Website Error

It has come to our attention that the account registration, account verification, and password reset e-mail are not sending properly to the player’s registered&nbsp;email address.We have investigated this issue and as of 2:40 PM UTC (6:40 AM PST), this issue should now be&nbsp;resolved.New players can now&nbsp;register and verify their accounts. Also, players may now be able to reset their account passwords.Thank you for your patience regarding this matter.

Account Verification & Password Reset [Resolved]

1.&nbsp;Cheolsu Update▶ Cheolsu’s Resolver Promotion has been added.<ul><li>Cheolsu Resolver Promotion will be available on&nbsp;‘The Situation in Busan – What happened’&nbsp;Quest Clear.</li><li>Cheolsu’s Max Level is Expanded to&nbsp;88.</li></ul>▶ Cheolsu can now enter ‘Ancient Dragon Historical Site’.<ul><li>Ancient Dragon Historical Site Area is located on Original Dimensional Ops Center and can be entered with 85 or higher level Character.</li><li>‘Ancient Dragon Historical Site’ Area can be entered by proceeding the quest of Busan – Nampo-dong Area NPC Don Kim, Soohyun Min.</li></ul>▶ Cheolsu can now enter&nbsp;&lt;Busan&nbsp;–&nbsp;Nampo-dong&gt;&nbsp;Area.<ul><li>Cheolsu &lt;Busan – Nampo-dong&gt; Area Quest is added.</li></ul>▶ Cheolsu can now enter the Raid Dungeon&nbsp;[Legion Commander Meeting:&nbsp;Glutton King Beelzebub].▶ Cheolsu Resolver Item Option has been added on Purification Module. 2.&nbsp;Eroding Mist Gangnam Update▶ New Dungeon&nbsp;[Eroding Mist&nbsp;–&nbsp;Misty Gangnam] is added.<ul><li>[Misty Gangnam]&nbsp;Dungeon can be entered through Gangnam&nbsp;GGV&nbsp;Area.</li><li>Gangnam&nbsp;GGV&nbsp;Area that Rattus team can enter has been added.</li><li>‘Identity of the Mist – Emergency’ Quest can proceed through NPC in Hunter’s Night Area.</li><li>[Misty Gangnam]&nbsp;Dungeon will be selected randomly among 6 types of Gangnam&nbsp;GGV&nbsp;Area Dungeon.</li><li>[Misty Castle] ‘Phase Change Kit’ Item will be consumed on Dungeon Entrance and can be crafted through MatterMixer.</li><li>[Misty Castle]&nbsp;‘Changing Remains’ can be acquired on Dungeon Clear.</li></ul>▶&nbsp;‘Phasic Reactor&nbsp;: Item added in&nbsp;Misty Gangnam.&nbsp;<ul><li>[Misty Gangnam] ‘Phasic Reactor: Misty Gangnam’ Item that can be crafted through Dungeon is added.</li><li>‘Phasic Reactor: Misty Gangnam’ Item and ‘Phasic Reactor: Misty Castle’ Item can be used simultaneously.</li><li>‘Phasic Reactor’&nbsp;Item’s effect will be applied in every Eroding Mist Dungeon from now on.</li><li>‘Phasic Reactor’&nbsp;Item can be crafted on enhanced through ‘Changing Remains’ Item.</li><li>The special effects according to the level of the ‘Phasic Reactor’ Item are as follows.</li><li>&nbsp;</li></ul><a href="https://image.closersonline.com/wp-content/uploads/2021/01/Table.png"><img src="https://image.closersonline.com/wp-content/uploads/2021/01/Table.png" alt=""></a> Event ▶ <a href="https://www.closersonline.com/news/cheolsu-kim-resolver-91">Cheolsu Max LV Expansion &amp; Event</a><ul><li>Cheolsu Exclusive Attendance Event has been added.</li><li>Rattus Resolver Costume Package is added on Cheolsu Exclusive &lt;Gunpowder&gt; MatterMixer.</li></ul>▶ <a href="https://www.closersonline.com/news/misty-gangnam-96">Misty Gangnam Release Celebration Event</a><ul><li>Misty Gangnam Release Celebration Attendance Event for All Character is added.</li></ul>▶ <a href="https://www.closersonline.com/news/2020-agents-of-the-year-winners-102">Agents of The Year Support Appreciation Event</a><ul><li>Event Period: 2020-01-06 maintenance ~ 2021-01-20 maintenance</li><li>Transcendental Elixir x3 will be provided to the mailbox of the character to log in for the first time during the Event Period.</li></ul> Cash Shop ▶ Cash Shop New Product<ul><li><a href="https://www.closersonline.com/news/2021-new-year-package-105">2021 NEW YEAR Package 4 Types</a><ul><li>[2021] NEW YEAR +14 Guaranteed Package</li><li>[2021] NEW YEAR Enhancement Package</li><li>[2021] NEW YEAR Shining Package</li><li>[2021] NEW YEAR Transcendence Package</li></ul></li><li><a href="https://www.closersonline.com/news/2021-new-year-chain-discount-107">2021 NEW YEAR Chain Discount</a></li><li><a href="https://www.closersonline.com/news/cheolsu-mirae-academy-costume-110">Mirae/Cheolsu Academy Premium Package</a></li><li>Mirae Punisher Irina Costume:&nbsp;</li></ul>Fashionable Punisher Irina costume is now available for Mirae!Sales Period: January 6, 2021 onwards<ul><li>&nbsp;</li></ul><figure class="table" style="height:99px;width:1125px;"><table class="ck-table-resized"><colgroup><col style="width:50%;"><col style="width:50%;"></colgroup><tbody><tr><td style="background-color:rgb(0, 0, 0);height:33px;text-align:center;">Item Name</td><td style="background-color:rgb(0, 0, 0);height:33px;text-align:center;">Price</td></tr><tr><td style="height:33px;text-align:center;">Punisher Irina Jumpsuit (2-star)</td><td style="height:33px;text-align:center;">990</td></tr><tr><td style="height:33px;text-align:center;">Punisher Irina Ash-blonde Hair (2-star)</td><td style="height:33px;text-align:center;">990</td></tr></tbody></table></figure>▶ Cash Shop End Product<ul><li>Migration Celebration Chain Discount</li><li>Winter Holiday Package</li><li>Mirae Punisher Irina Costume Premium Package</li></ul> Washing Machine ▶ Washing Machine New Product<ul><li><a href="https://www.closersonline.com/news/urban-fighter-93">Urban Fighter</a><ul><li>Available Characters: Seha, Sylvi, Yuri, Nata, Harpy, Tina, Violet, Bai, Seth, Mirae, and Cheolsu.</li></ul></li></ul>▶ Washing Machine End Product<ul><li>Checkered Flag</li><li>White Suit</li></ul> Transmitter ▶ Transmitter End Product<ul><li>Christmas Golden Transmitter</li></ul> Etc. ▶ Promising Closer Title is changed into Account Bounded.▶ XignCode Error Hotfix Compensation (Dec 31)Compensation Items:<ul><li>Elite Status Voucher (3-Days) x1</li><li>Maid Service Voucher (3-Days) x1</li><li>Gardening Voucher (3-Days) x1</li><li>Sector Pass Selection Box x3<ul><li>Obtain Period: 2021-01-06 ~ 2021-01-13</li></ul></li></ul>▶ Temporary MA Compensation (Dec 18)Compensation Items:<ul><li>Elite Status Voucher (1-Day) x1</li><li>Maid Service Voucher (1-Day) x1</li><li>Gardening Voucher (1-Day) x1</li><li>Fast Duel Recovery Capsule x10<ul><li>Obtain Period: 2021-01-06 ~ 2021-01-13</li></ul></li></ul>▶ reCAPTCHA System AddedThis is to inform you that during the server maintenance, we will be adding a reCAPTCHA feature on our website. You will encounter this during your log-in to the website confirming if you are a bot or not. This system will help to protect the website from spam and block automated software while helping you enter the site with ease.

January 6 Update Patch Notes

News

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