Hello Agents,

It has come to our attention that the Christmas and New Year Accumulative Playtime event resets daily, which was not intended.

Since these were content-related oversights, we’re granting the following during the scheduled maintenance on January 11, 2022 UTC:

• To all players who logged in during the Christmas Accumulative Playtime event period but have not received their reward after the past 8 hours:
  
  • We will send a White Bear Pajamas Box to all users who have not received it yet.

• To all players who logged in during the New Year Accumulative Playtime event period but have not received their reward after the past 8 hours:
  
  • We will send an S Guaranteed D Component: Gear to all users who have not received it yet.

• To all players:
  
  • Due to the inconvenience, Compensation Items will be distributed to all users.

We apologize for the inconvenience and thank you for your understanding.

If you have any concerns or bug reports, you may send us an inquiry or an email to:
support@closersonline.com