Greetings Agents,

We would like to notify some players may experience issues in creating new accounts or retrieve accounts by asking for a password reset email at this time. This is due to issues with account registration and verification email.

We kindly ask for your patience as we are working to fix this as soon as possible.

Please stay tuned to this page for any further updates. Thank you.

Update:

• As of January 12, 2021, at 1:52 AM UTC (January 11, 5:52 PM PST), the issues with the Account Creation and Verification has been resolved. You should be able to continue with the account registration without experiencing issues.