Hello, this is GM Cuckoo.

Today, I would like to share an important announcement with all Agents.

In order to provide long-term service for Closers and to strengthen our communication with all Agents, we are pleased to inform you of an update to our PD leadership.

PD Hyun-Jun Kang who is currently managing Closers will oversee the overall management. In addition, a new PD has joined the Closers project to further support and enhance the game's direction.

With both PDs now working together, Closers will continue to develop in a more positive direction, with increased communication and engagement with all Agents.

Accordingly, we have conducted an interview with each PD to address the questions you may have.
 

We are pleased to now share their responses with you.

Shall we begin?

▶ Interview with PD Hyun-Jun Kang

Q. Over the past two years, you’ve overseen many updates as the dedicated PD of Closers. To what extent do you feel your initial goals have been achieved?

A. When I first assumed the role of PD for Closers, my top priority was “optimization.”
As the game had been live for many years, various efforts had been made to enhance the environment—such as transitioning to 64-bit, supporting 120 FPS, and upgrading to DirectX 11. However, these improvements had sometimes led to unintended issues, including frame drops and performance degradation.

With that in mind, I firmly believed that establishing a stable and seamless environment should come first.
I would say that approximately 85% of the goals I set have been achieved over the past two years.

Another objective was to revitalize the narrative flow among the teams.
To that end, we actively developed new characters and made considerable efforts to integrate them naturally into the existing teams—for example, characters such as Ria Yoon and Triss. I'm grateful that many Agents responded positively to these additions.

Q. There have been various updates, including Break Challenge, new characters, raids, and QoL improvements. What were the guiding principles behind these decisions?

A. Rather than following a rigid structure, I focused on identifying what was most needed at each point in time.
During summer and winter, we prioritized large-scale content, while spring and fall were typically dedicated to system improvements and quality-of-life updates.

At each stage, we carefully examined what the Agents most needed and what areas required enhancement, allowing us to determine the proper priorities. Thanks to this approach, each seasonal update took on its own unique characteristics.

Q. Among the updates that have been released thus far, is there anything you found regrettable?

A. In our efforts to enhance the enjoyment of farming, we implemented various initiatives—one of which was Break Challenge: Fly King.

At the time, we wanted to introduce an element of randomness to break away from the monotony of existing farming structures. Additionally, we sought to reinterpret existing raid bosses in new ways to offer a fresh combat experience.

However, in hindsight, we recognize that this approach may not have aligned with the expectations of our Agents. The random nature without guaranteed drops, and the lack of intuitive combat patterns, ultimately caused inconvenience. I feel bad that we were not able to fully deliver the enjoyment we had intended.

Q. On a different note—could you tell us a bit about the newly joining PD?

A. The new PD has a wealth of experience operating a wide range of games, having worked with our company for many years. Most importantly, he has a genuine affection and passion for Closers.

With his diverse background, he brings a fresh perspective and new approaches. I firmly believe he will offer new enjoyment and improved experiences for our Agents. As I continue to oversee overall management, I will work closely with him and share insights to ensure consistent quality going forward.

I kindly ask for your warm support and encouragement for our newly joined PD.

▶ Interview with PD Lee Hyun Soo

Q. You seem like a familiar face. Could you please introduce yourself briefly?
A. Greetings. My name is Lee Hyunsoo, and I have recently joined Closers as its sixth PD.
It has now been over seven years since I joined NADDIC Games. Although I officially became part of the Closers team around May of this year, I had already been observing the project and the work of previous PDs closely in the company.

While I am no longer active in broadcasting area, there may be some who recognize me from occasional appearances on game-related broadcasts. If, by unfortunate algorithmic recommendation, my face happened to reach your screen, I extend my apologies for any visual inconvenience caused.

Q. How do you feel about stepping into the role of PD following PD Hyun Jun Kang?

A. I feel a great sense of responsibility.

“Sixth.”

The fact that the number has increased by one may seem trivial, but it carries significant weight. Of course, the number itself is not as important as the role it signifies. I hope to serve as a “Bridge”, maintaining the positive legacy built by the previous PDs while also steadily addressing areas for improvement. Rather than declaring a complete overhaul, I intend to take a thoughtful approach—focusing on consistent improvement and advancement based on the foundation that has already been established.

Q. Have you been playing Closers since the beginning?

A. Closers is a title I have followed since its early development phase. Although circumstances led to it being serviced by another publisher at the time, I continued to observe its progress with interest. After joining NADDIC Games, I became even more closely involved with the project. There was a brief period when I had to step away due to other responsibilities, but I have since returned and am now fully dedicated to the project.

Q. Which characters are you currently playing?

A. While I do play all characters, I currently focus primarily on five:
Yuri, Triss, Mistel, Lucy, and Ria.

Q. Many Agents may feel uncertain due to the leadership change. Will this shift in PD result in any significant changes to update schedules or overall direction?
A. While the change may appear sudden from the perspective of our Agents, I have in fact been working alongside PD Kang prior to formally taking on the role, sharing in decision-making as part of the transition process. Both PD Kang and I have placed strong emphasis on striking a balance between continuity and change. 

Major scheduled updates will proceed as planned, without significant alterations. In between, we intend to introduce improvements to outdated systems where necessary. 
 

In particular, we are committed to responding promptly to ongoing concerns raised by our Agents—such as service stability and suggestions regarding update content. While we recognize that there may still be room for improvement, we are actively gathering feedback across various channels and will do our best to address it accordingly. We ask for your continued patience and support as we move forward.

Q. Were there any aspects of Closers you personally hoped to improve upon once you became PD?

A. One of my medium- to long-term goals is to move beyond repetitive gameplay loops, such as “Xue/Triss/Gildal” or “Dogra/Magra/Integrated Farming Dungeon,” and instead create spaces and moments where Agents can truly enjoy staying within the game. In addition, as the service lifespan of Closers grows longer, we have seen a gradual decline in accessibility for new and returning Agents. I aim to explore ways to open up these entry points once again. Of course, no single solution can address everything. Therefore, I hope to experiment with various approaches and remain open to strong feedback if our direction ever diverges from expectations. Our Agents’ voices will serve as the foundation for growth and positive change.

Q. There are a few updates that were previously announced but have yet to be implemented—for example, the Crew Leader Delegation system and bundled costume sales. What is the current status of these items?

A. These features have not been abandoned. They remain on our list of pending development tasks. We fully understand that many Agents are awaiting these updates and have expressed their opinions regarding them. Although their implementation has been delayed due to a focus on service stability, we will make every effort to resume development and apply them as soon as possible. 
Given that Closers is a title that has been developed over many years and by many hands, certain changes—even minor ones—can produce unexpected ripple effects. Some delays arise from the need to introduce new systems while also ensuring overall stability. That said, we recognize the importance of keeping our Agents informed and offering transparency about the status of such developments. We will work to not only deliver quality content, but also to communicate more frequently with you—sharing our thoughts and development progress more openly and regularly.

Q. Do you have any unique strategies or approaches to further revitalize Closers?

A. First and foremost, we are preparing a space and time in which we can actively listen to the voices of our Agents. While we are still finalizing the schedule and format, we plan to hold a session where feedback can be heard in real time—or as close to it as possible. We will provide detailed information regarding the schedule and method in the near future.

Q. Could you share your vision or any final message for the Agents of Closers?

A. This coming winter, Closers will celebrate its 11th anniversary, launching in Korea. While it may sound cliché, our development team—including PD Hyun Jun Kang as the overall manager—will continue to unite our efforts in order to ensure that Closers remains a game you can enjoy with satisfaction not only now, but all the way to its 20th anniversary and beyond.

Thank you for your continued support.

Today, we have shared interviews with PD Lee Hyun Soo, who has newly joined Closers, and PD Hyun-Jun Kang, who will continue to oversee overall management.

Lastly, both PDs have each written a special message for all Closers Agents.
 

Please click the link below to read their letters:

• PD Hyun-Jun Kang’s Developer's Letter
• PD Lee Hyun Soo’s Developer's Letter

To commemorate the appointment of the new PD, we are pleased to provide a special reward to all Agents.

● SS Guaranteed D Component : Costume will be deleted on December 31, 2025, 9:00 AM UTC.
● Additional rewards will be distributed in accordance with upcoming content updates following the Auction System update.

● This will be available after the scheduled maintenance on September 24, 2025.

We look forward to your continued interest and support as Closers strives to grow and communicate more closely with all Agents.

Thank you.